Service Policies

Clear expectations. Better appointments.

These policies help Jack reserve the proper amount of time, arrive prepared and complete each service efficiently and safely.

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30% Booking Deposit

A 30% non-refundable deposit is required for all services to reserve your appointment. The deposit is applied toward the final service total.

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Card Payments

Payments made by credit or debit card are subject to a 3% transaction fee. The fee applies only when paying by card.

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Remove Personal Items

Please remove personal belongings, valuables, loose items and unnecessary contents from the vehicle before the appointment begins. This allows Jack to work efficiently and reduces the risk of items being misplaced or overlooked.

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Vehicle Key Access

Customers must provide the vehicle keys to detailing personnel at the start of service. Access may be needed to move the vehicle, operate accessories, adjust seats or complete the detail properly. Keys remain in Jack's care during the appointment and are returned when the detailing session is complete.

Subscriber Maintenance

The $40 subscriber service is a maintenance service available only after Jack has completed a qualifying full detail on that vehicle. If maintenance service lapses for 90 days or more, the vehicle must be inspected and a new full-detail package quoted according to its current condition before subscriber maintenance can resume.

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Online Scheduling Capacity

Online scheduling is limited to two customer appointments per day. Any appointment beyond that daily limit must be arranged by phone and personally approved by Jack.

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Driveway / Parking Add-On

Driveway and parking-area pressure washing is offered only at the property where Jack is already performing an active vehicle-detail appointment. It is not available as a standalone pressure-washing service.

Before booking

Questions about a policy?

Ask before placing your deposit so the scope of work, price and appointment expectations are clear.

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